Measures to improve customer loyalty

Ensure your customers stay loyal to you in the long term

Building and maintaining customer loyalty is one of the most important disciplines that you must master as a company.

The most common measures for improving customer loyalty include:

  • Newsletters and customer magazines
  • Loyalty cards
  • Coupon-based offers
  • Competitions
  • Added value programmes such as bonus cards

Use tailored offers to win loyalty from your customers and convert them into regular customers! Create customer loyalty by offering your customers added value and making them feel that they matter to you. Trebbau will help you build close relationships with your client base and ensure your customers remain loyal to you in the long term.

The benefits of our customer loyalty concepts:

We have high-performance production facilities. Creative approaches to the paper and the envelope you send it in can make your mailshot truly eye-catching. From consultancy, via production, right through to distribution: here you get everything from a single source. Conclusion: we aren’t just here to offer advice; we put it into practice for you!

We will implement your customer loyalty measures

A good mailshot attracts attention, is visually pleasing and provides a haptic experience. No matter what offer you choose to employ to improve customer loyalty, we will transform it into a tangible product. The exceptional flexibility of our lettershop is especially impressive. Here we can produce printed media individually adapted to your individual customers, with personalised content, varying numbers of pages and with almost no lead times!

We will ensure that your regular customers remain loyal to you. Contact one of our customer advisers from the lettershop & production team today.

Some examples and ideas for measures to improve customer loyalty

Measures you can use: sending them a mailshot with a discount code on their birthday, informing customers in advance about sale offers or offering a special service that they simply cannot turn down. These are just some of the examples to improve customer loyalty!

What we can do for you:

  • Consultancy and assistance in coming up with ideas
  • Production & printing of your mailshots
  • Data management to ensure your mailshots are correctly addressed
  • Distribution & processing of your mailshot campaigns

Using prices to improve loyalty

  • Loyalty cards
  • Bonus programmes
  • Point collection cards
  • Price reductions
  • Loyalty discounts
  • Bonus cards
  • Price guarantees
  • Discount vouchers
  • Coupons

Bonus cubes

Hand writing Service crossword with marker on transparent wipe board.

Using service to improve customer loyalty

  • Service hotline
  • Opening hours
  • Delivery options
  • Expert advice
  • Payment options
  • Service guarantees
  • Personal contacts
  • Telephone service
  • Customer Care Centre

Other actions that can be used to increase customer loyalty

  • Mailshots on birthdays/saints’ days
  • Anniversary mailshots
  • Complaint management
  • Customer surveys
  • Newsletters
  • Competitions
  • Christmas/Easter greetings
  • Special offers on maintenance

Subscribe newsletter concept on tablet screen with office objects on white wooden table. All screen content is designed by me. Flat lay